Refund and Returns Policy

Refund and Returns Policy

At our company, we understand that sometimes plans change. That’s why we have a clear and fair refund and returns policy in place to ensure customer satisfaction.

Booking Cancellation

If you need to cancel a booking, we have a simple process in place. Simply contact our customer support team and provide them with your booking details. They will guide you through the cancellation process and assist you with any questions or concerns you may have.

Refund Timeframe

We strive to process refunds as quickly as possible. Once your cancellation request has been approved, you can expect to receive your refund within 2 business days. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or payment provider.

Cancellation Fees

While we understand that circumstances can change, please be aware that cancellation fees may apply. The specific fees will depend on the type of booking and the terms and conditions associated with it. Our customer support team will provide you with all the necessary information regarding any applicable fees.

We value our customers and aim to provide the best service possible. If you have any questions or concerns about our refund and returns policy, please don’t hesitate to reach out to our customer support team. We are here to assist you and ensure your satisfaction.